RETURN & REFUND POLICY

A4Automods

At A4Automods, we take pride in supplying high-quality aftermarket automotive parts and services. Due to the specialized and performance-oriented nature of our products, please review this policy carefully before placing an order.

By purchasing from A4Automods, you acknowledge and agree to the terms outlined below.


1. Nature of Products

All products sold by A4Automods are:

  • Aftermarket or performance-based items
  • Vehicle-specific and compatibility-dependent
  • Intended for professional installation and knowledgeable use

As a result, purchases are considered final once confirmed and dispatched.


2. Order Confirmation Responsibility

Customers are responsible for verifying:

  • Vehicle compatibility
  • Product specifications
  • Variant, model, and fitment details

Once an order is confirmed, it is processed immediately and cannot be altered or reversed.


3. Eligibility Review

Any request related to returns or refunds is subject to internal review and approval by A4Automods.

Approval, if granted, is based solely on:

  • Order verification
  • Product condition assessment
  • Manufacturer or supplier guidelines

Submission of a request does not guarantee approval.


4. Condition Requirements

Products must meet all of the following conditions to be considered for review:

  • Unused and uninstalled
  • In original packaging with intact seals
  • Free from marks, scratches, or damage
  • Accompanied by original invoice

Items that have been installed, test-fitted, programmed, tuned, or modified are not eligible for consideration.


5. Special & Custom Orders

The following are not eligible for review:

  • Custom-made or special-order items
  • Imported parts
  • Electrical, electronic, or tuning-related components
  • Clearance or discounted items

6. Refund Processing

Where a refund is approved:

  • Refunds are processed only after inspection
  • Original shipping, handling, and transaction charges are non-adjustable
  • Processing time may vary based on payment method

Refunds, if applicable, are issued via the original payment mode only.


7. Courier & Transit Issues

A4Automods is not responsible for:

  • Courier delays
  • Damage caused during transit
  • Incorrect address details provided by the customer

Any assistance provided in such cases is limited to coordination with the courier partner.


8. Manufacturer Warranty

Certain products may carry a manufacturer’s warranty. Any warranty claims must be handled directly with the manufacturer as per their terms.

A4Automods does not independently guarantee replacement or refund under manufacturer warranties.


9. Final Decision Authority

All decisions regarding return eligibility, replacements, or refunds rest solely with A4Automods and are final and binding.

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